Privacy Policy for Reinbold Saunabau Custom Assistant
Last updated: July 22, 2026
Reinbold Saunabau (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data shared when interacting with our custom AI assistant and configuration tools.
1. Information We Collect
When you interact with our custom assistant to plan or configure a sauna, we collect data provided directly by you, including:
- Contact Information: Name, email-address, or phone number (if provided for consultation follow-ups).
- Configuration Parameters: Room dimensions, wall types, material choices, lighting preferences, VDE compliance selections, and net footprint calculations.
- Scheduling Data: Preferred appointment slots or consultation timing.
We do not collect sensitive personal data or financial payment information through this assistant.
2. How We Use Your Information
The information collected through the assistant is strictly used to:
- Generate accurate sauna configuration summaries and strategic recommendations.
- Route client requests to our customer support team for follow-up quotes.
- Schedule consultation appointments with our engineering and sales specialists.
- Improve the accuracy and functionality of our planning tools.
3. Data Processing & Third-Party Services
To provide seamless service, data submitted through the assistant is processed using secure automation workflows:
- Make.com: Acts as an integration pipeline to route configuration payloads securely.
- Google Workspace / Google Sheets: Used to store inquiries and configuration logs for internal team review.
- OpenAI: Powers the natural language assistant interface under OpenAI’s enterprise privacy standards.
We do not sell, rent, or trade your personal data to third-parties for marketing purposes.
4. Data Storage and Retention
Your configuration details are retained only as long as necessary to fulfill your project inquiry, provide customer support, and maintain internal business records.
5. Your Rights
Under applicable data protection regulations (including GDPR), you have the right to:
- Request access to the personal data we hold about you.
- Request the correction or deletion of your personal information.
- Object to or restrict the processing of your data.
6. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Reinbold Saunabau Email: info@reinbold-saunabau.de.